Privacy Policy
AIVision ("we," "us," "our," or "Company") operates the Postiz-NextGenCiviNews service (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
1. Information We Collect
1.1 Information You Provide
- Account Information: When you create an account, we collect your email address, username, and password.
- OAuth Tokens: We store OAuth tokens and authentication credentials from third-party platforms (TikTok, Pinterest, Instagram, Facebook, LinkedIn, YouTube, Threads, Reddit, Bluesky, etc.) to enable scheduling and posting on your behalf.
- Profile Information: Information about your accounts on supported social platforms (usernames, profile details, etc.).
- Content Data: Text, images, videos, and other content you upload to schedule and post.
- Subscription Information: Billing details, payment method, and subscription preferences.
1.2 Automatically Collected Information
- Usage Data: Information about how you use the Service (features accessed, time spent, interactions).
- Device Information: Device type, operating system, browser type, IP address, and device identifiers.
- Cookies and Tracking: We use cookies and similar technologies to track your activity and preferences.
- Analytics Data: Information about posts scheduled, published, and their performance metrics.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve the Service
- To enable scheduling and posting content to your social media accounts
- To process payments and manage your subscription
- To send you account notifications, updates, and support communications
- To respond to your inquiries and provide customer support
- To personalize your experience and recommend features
- To comply with legal obligations and enforce our Terms of Service
- To prevent fraud and enhance security
- To analyze usage patterns and improve our Service
3. How We Share Your Information
- Third-Party Platforms: We share your OAuth tokens and content with social media platforms (TikTok, Pinterest, Instagram, etc.) to enable posting and scheduling functionality.
- Service Providers: We may share information with third-party vendors who assist with hosting, payment processing, analytics, and customer support.
- Legal Requirements: We may disclose information if required by law, court order, or government request.
- Business Transfers: If AIVision is acquired or merges with another company, your information may be transferred as part of that transaction.
We do NOT sell your personal data to third parties.
4. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of sensitive data in transit and at rest
- Secure OAuth 2.0 token handling
- Regular security audits and updates
- Limited access to personal data by authorized personnel only
However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as long as necessary to provide the Service. You can request deletion of your account and associated data by contacting us. Some information may be retained for legal compliance, fraud prevention, or business purposes.
6. Your Rights (GDPR & Privacy Laws)
If you are in the United Kingdom or European Union, you have the following rights under GDPR:
- Right to Access: Request a copy of your personal data
- Right to Correction: Correct inaccurate information
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Data Portability: Receive your data in a portable format
- Right to Object: Object to certain types of data processing
- Right to Withdraw Consent: Withdraw consent for data processing at any time
To exercise these rights, contact us at the email addresses below.
7. Third-Party Links
Our Service integrates with third-party platforms (TikTok, Pinterest, Instagram, etc.). These platforms have their own privacy policies. We are not responsible for their privacy practices. Please review their privacy policies before linking your accounts.
8. Cookies
We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings, though some features may not work properly with cookies disabled.
9. Children's Privacy
The Service is not intended for users under 18 years old. We do not knowingly collect information from children under 18. If we discover we have collected such information, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or by posting a notice on our website. Your continued use of the Service constitutes your acceptance of the updated Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
12. Data Protection Officer (UK/EU)
For GDPR-related inquiries, you may also contact our Data Protection Officer at support@aivision.london.